The hotel and restaurant industries must change urgently to remain competitive in 2023. It is important that employees and managers are willing to continue developing their skills and maintain quality. Change offers new possibilities and opportunities for a positive future in the industry.
Author-Archives:Kathrin _ goldWERT
Have you already thrown your goals and resolutions overboard?
On January 2, 2023, New Year’s resolutions are called into question, as many people give up on them quickly. Leaders should be authentic and empathetic to build trust with employees. It’s important to address their needs. The right approach could make all the difference in the new year. A good start to the year is crucial.
How to Conduct Exit Interviews
Exit interviews are crucial for concluding employment relationships and provide valuable insights for managers. A comfortable setting and discretion are important for obtaining honest feedback. Employees often offer suggestions for improvement that help optimize processes. A positive conversation fosters the relationship between employees and managers.
Sustainable Leadership and Work: What Should You Keep in Mind?
Michael Stoll’s “three-pillar model” emphasizes the importance of ecology, economy, and social aspects for sustainable development. Sustainable human resources development requires active listening and employee involvement. Regular discussions, feedback, and continuing education foster motivation and retention, which are crucial to a company’s success. The focus is on communication and appreciation.
Has your employee come to stay?
On June 23, a contract was signed with a new employee who will start on September 1. Before the employee’s first day, important onboarding tasks must be completed, such as defining responsibilities, providing technical equipment, and planning training. A constructive feedback session and transparency are crucial for a successful start on the team.
Where do you see yourself in 5 years?
The question about a candidate’s future plans—“Where do you see yourself in 5 years?”—can cause uncertainty and is often perceived as inappropriate. Instead, managers should ask open-ended questions that engage the candidate and promote autonomy. A good introductory interview helps foster a positive company culture and long-term employee retention.
Employees: a company's most valuable asset.
Employees naturally come and go, but managers want them to stay for the long term. The recruiting process alone isn’t enough; onboarding is also crucial. Investing time in the employee lifecycle can save costs and strengthen retention. We welcome any questions on this topic. Employees are a company’s most valuable asset.
Where do management, employees, and customers successfully come together?
Kathrin Fuchs’ coaching sessions emphasize a WIN-WIN-WIN situation in which managers, employees, and customers must work together to succeed. Enjoyment of work, mutual respect, and high-quality services lead to synergies and increased revenue. Sustainable success requires openness, responsibility, and a balanced give-and-take.