Valuable improvements through a healthy error culture.

Mistakes are often viewed negatively, especially in German-speaking countries, which leads to insecurity and a loss of motivation among employees. A healthy culture of error allows mistakes to be viewed as learning opportunities, fosters understanding and teamwork, and helps optimize processes. Empathetic communication is crucial for positive change.

Coaching - when and for what?

As a business and systemic coach, I recommend preventative coaching in order to be able to help in just a few hours. Fewer hours may be against my business, but it is part of my philosophy. Of course, there are also options for post-conflict coaching. A conflict, a clash of different characters or unspoken issues that drag on for weeks can lead to a"Coaching - when and for what?" read more

The hotel and restaurant industry is undergoing a transformation …

The hotel and restaurant industries must change urgently to remain competitive in 2023. It is important that employees and managers are willing to continue developing their skills and maintain quality. Change offers new possibilities and opportunities for a positive future in the industry.

Have you already thrown your goals and resolutions overboard?

On January 2, 2023, New Year’s resolutions are called into question, as many people give up on them quickly. Leaders should be authentic and empathetic to build trust with employees. It’s important to address their needs. The right approach could make all the difference in the new year. A good start to the year is crucial.

Has your employee come to stay?

On June 23, a contract was signed with a new employee who will start on September 1. Before the employee’s first day, important onboarding tasks must be completed, such as defining responsibilities, providing technical equipment, and planning training. A constructive feedback session and transparency are crucial for a successful start on the team.

Where do you see yourself in 5 years?

The question about a candidate’s future plans—“Where do you see yourself in 5 years?”—can cause uncertainty and is often perceived as inappropriate. Instead, managers should ask open-ended questions that engage the candidate and promote autonomy. A good introductory interview helps foster a positive company culture and long-term employee retention.