The hotel & catering industry is changing ...

All that glitters is not gold? Excuse me?! The guest is not king?! Excuse me?! I think I'm in the wrong movie ... Not the wrong movie, but the year 2023. The time has come for the hotel & catering industry to change ... the hat is on fire. If you want to survive in the next few years, you have to keep up with"The hotel & catering industry is changing ..." read more

Have you already thrown your goals and resolutions overboard?

It's 02.01.2023. Be honest, are you still sticking to your resolutions on the second day of the year? And what about week 2? And how many of you will have thrown everything overboard by week 4? There's a Tyrolean saying: "Giving up toama an Briaf." - in German "Only"goals and resolutions already thrown overboard?" read more

Exit interviews, for what?

Employment relationships end. Whether your employee leaves with a feeling of relief, gratitude or resentment, you as a manager or supervisor can play a large part in this. There are often many different reasons why an employee leaves, some of which I have noted in my employee cycle: The be-all and end-all at the end of the employment relationship, the exit interview. Those exit interviews,"Exit interviews, what for?" read more

Sustainable leadership and work.

Michael Stoll's 3-pillar model has become established in the corporate sector. This states that the pillars of ecology, economy and social affairs support sustainable development. The following interpretation is one of my favorites, as it is the most expressive for me: If you look up the word "sustainability" in the dictionary, you will find the following definitions: For the social = people is in the"Sustainable leadership and work." read more

Has your employee come to stay?

The new employee, whose contract has already been signed, starts on September 1. Before their first day at work, important onboarding steps are required, such as defining their area of responsibility, providing technical equipment, and training. Feedback meetings are crucial to support the integration process and create transparency.

Where do you see yourself in 5 years?

The author reflects on the challenges of job interviews, particularly the question about applicants' future plans. She recommends rephrasing this question to encourage more open communication. The basis of a successful interview lies in genuine interest and open questions, which make applicants feel more comfortable. A good interview culture is crucial for employee retention and corporate culture.

The most valuable asset - our employees.

The natural process of employees coming and going requires effective onboarding and retention measures. Managers should not only focus on recruiting, but also on how to retain employees in the long term. Investing time in the employee cycle is crucial for success.

Intersection of success: Where management, employees, and customers meet.

In my coaching sessions, I strive to achieve a WIN-WIN-WIN situation where management, employees, and customers are jointly responsible for the success of a company. Success means enjoying work, appreciation, and good value for money. Through openness, responsibility, and healthy dialogue, we create satisfied employees who ultimately also make management and customers happy.