Sustainability is a core business philosophy, not a short-term trend. It is based on the pillars of economy, ecology, and social responsibility. Companies should operate in a resource-efficient manner, incorporate environmentally friendly practices, and create a supportive work environment. Continuous development and employee retention are crucial to long-term, sustainable business success.
Category archives: Hotels & Gastronomy
Valuable improvements through a healthy error culture.
Mistakes are often viewed negatively, especially in German-speaking countries, which leads to insecurity and a loss of motivation among employees. A healthy culture of error allows mistakes to be viewed as learning opportunities, fosters understanding and teamwork, and helps optimize processes. Empathetic communication is crucial for positive change.
goldWERT insights: People & Concepts at Lake Kaltern.
Katharina and Jan run two different hospitality businesses in South Tyrol: the Pension Leuchtenburg and the Hotel Amadeus – Ora & Amore. While the pension offers a quiet retreat on Lake Kaltern, the hotel combines Italian charm with a lively atmosphere. Both establishments are known for their first-class service and unique concepts.
goldWERT insights: People & Art at ALTSTADT VIENNA.
The Boutiquehotel Altstadt Vienna combines art and hospitality in unique rooms and suites designed by various artists and designers. Each of the 62 rooms stands out for its individuality and attention to detail. The hotel offers a warm atmosphere that guarantees an exceptional experience for both staff and guests.
6 Factors for Successful Business Transformation
Transformation is an inevitable, ongoing process that helps companies adapt to technological advancements and changing customer needs. Successful change requires proactive action, clear strategies, and the involvement of all employees. Through a positive corporate culture and structured management, transformation can be leveraged as an opportunity for growth and innovation.
Being respectful in stressful times
In stressful times, mutual respect is crucial for team cohesion. Appreciation and active listening foster a positive work environment. Constructive feedback and transparency are essential for overcoming challenges together. Small gestures of recognition can have a major impact on employee motivation.
The most stressful time: successfully mastering Christmas and New Year's Eve
The holiday season and the turn of the year present unique challenges for the hotel and restaurant industry, characterized by long hours and stressed-out guests. Managers can support their employees by fostering open communication, scheduling days off, and showing appreciation. This helps manage stress and create positive guest experiences.
Reflect for more efficient work, for you and your team.
Systemic coaching offers three key questions for effective reflection: past, present, and future. These promote clarity, efficient decision-making, and continuous improvement. Team reflection creates space for development and motivation. Regular reflection is crucial for long-term success in leadership. This fosters a positive work environment.
Being empathetic is an essential leadership skill.
Empathy is a crucial leadership skill that strengthens trust and team dynamics. It enables leaders to recognize the needs of their employees and actively support their development. Through empathetic coaching, leaders can resolve conflicts constructively and create a positive work environment, which ultimately promotes the company’s success.
Feedback culture: how and for what purpose?
A healthy feedback culture fosters open and honest communication, which is essential for personal and professional growth. Feedback should be given in a specific and respectful manner and received constructively. An open feedback culture strengthens trust and team spirit. Practice improves one’s ability to give and receive feedback, which contributes to personal development.