For me as a German speaker, it is perfectly clear that empathy is derived from English. We German speakers are often "stubborn" when it comes to different views or being insightful. Ten years ago, being empathetic as a manager and adapting the management style to the respective employee was utopian and alienating for many employees and managers. I know what I'm talking about. I was that empathetic manager. Now I am an empathic business coach and a direct consultant. But what does it mean to be an empathic manager?
Empathy is ...
... the willingness and ability to empathize with the attitudes and behaviour of another person. Synonyms of empathy are sensitivity, sensitivity or compassion. In the past, being empathetic as a manager was still alienating. But how do you lead empathetically in today's world? For many employees, especially the younger generations, empathy is a prerequisite for being a good manager. BUT ...
... Why is empathy essential for managers?
1. empathy as the basis for trust
An empathetic leader creates an atmosphere in which employees feel safe to share their thoughts and concerns. Trust is the foundation of any successful team leadership. When employees know that their manager understands and values their perspectives, they are more willing to communicate openly and actively participate in team development.
2. the role of empathy in employee development
Empathy plays a crucial role in employee development. Managers who are able to recognize the needs and strengths of their employees can create personalized development plans. This not only leads to greater employee satisfaction, but also promotes individual performance.
An effective personnel development concept should therefore include empathetic communication and regular feedback. In this way, managers can actively support the development of their employees and create a positive working environment at the same time.
3. empathic coaching for managers
Executive coaching can help to strengthen empathic skills. In coaching sessions, managers learn how to actively listen, ask questions and give feedback that really resonates. These skills are not only important for personal development, but also for overall team leadership.
Through empathic coaching, managers can learn how to resolve conflicts constructively and positively influence team dynamics. An empathic leadership style can help to avoid misunderstandings and improve cooperation within the team.
4. empathy as a driver for team development
Empathic leadership behavior is a key factor in team development. Teams that are led by empathetic managers often show a higher level of motivation and creativity. When employees feel that their ideas and opinions are valued, they are more motivated and actively participate in the development process.
Empathy also promotes resilience within the team. In times of stress and change, empathetic managers can offer their employees stability and support, which leads to a more stable team structure.
Output - Being empathetic is an absolute competence as a manager.
Empathy is not a "soft" skill, but an essential leadership competence that has a direct impact on the success of a company. Empathic leadership can strengthen trust, motivation and team cohesion. Companies that invest in the development of empathetic leaders not only benefit from better employee development, but also from a positive corporate culture.
If you have any questions about being empathetic as a manager or would like to develop yourself and your team in this area, please get in touch with me.
Sincerely
Kathrin from goldWERT
Source: Empathy _ Duden