Die Weihnachtszeit und der Jahreswechsel stellen besondere Herausforderungen für die Hotellerie und Gastronomie dar, geprägt von langen Öffnungszeiten und gestressten Gästen. Führungskräfte können ihre Mitarbeitenden unterstützen, indem sie offene Kommunikation fördern, freie Tage planen und Wertschätzung zeigen. So gelingt es, Stress zu bewältigen und positive Gästeerlebnisse zu schaffen.
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